Excitel Broadband

Excitel – Not Returning Security Deposit

Reported By: Vijay P Mahey Contact information: Excitel New Delhi I am pre existing customer to Excitel company and I disconnect this network and returned the device on 16th Sep 2023. The company promised to refund my security deposit (2000) after 90days But till date there is no refund recivid from the network provider. I …

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Excitel Boradband Pvt Ltd – Refund after deposition of Fiber ONU device

Reported By: abhishek tripathi Contact information: Excitel Boradband Pvt Ltd Delhi www.excitel.com It is two months that I have deposited the Fiber ONU device and the company has acknowledged it also. However, they are not refunding the security deposit, despite complaints raised again and again, both on their application as well as on e mail. …

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Excitel Broadband – Security deposit not refunded even after 5 months and 20 days

Reported By: Nuthulakanti Gopinath Contact information: Excitel Broadband Hyderabad I am pre existing customer to Excitel company and I disconnect this network and returned the device on 14th Nov 2022 .The company promised to refund my security deposit (₹2000) after 90days But till date there is no refund recivid from the network provider. I raised …

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EXCITEL BROADBAND PRIVATE LIMITED – BROADBAND DISCONNECTION REFUND NOT RECEIVED

Reported By: Justin Felix Contact information: EXCITEL BROADBAND PRIVATE LIMITED DELHI [email protected], [email protected] Dear Team, this is to notify you that i have got excitel broadband connection for about year ago. later i have submitted the broadband device to the excitel office located in aya nagar new delhi-110047 in the month of November 2022 and …

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Excitel Broadband – Security deposit 2000 Rs

Reported By: L K Singh Contact information: Excitel Broadband This network provider maintains a security amount of $2,000 and promises to return it when the network link is severed. On November 22, I cut off the connection, and on December 8, their person picked up the gadget. My account should be credited with the collection …

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Excitel – Refund of RS-2000/- pending more than 200 days

Reported By: Gautam Kumar Contact information: Excitel Dear Concern, Subject :- Refund of RS-2000/- pending more than 200 days // gautam_d5 // Excitel // complaint (9741282) // Ticket ID – Tkt401706 As per our discussion on 23/06/2022 14:17, regarding disconnection of the Broadband due to shifting from Loni to Siddharth Vihar, Ghaziabad. And Refund initiation …

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Excitel – Refund Denied

Reported By: Ayush Aggarwal Contact information: www.excitel.com Delhi I’ve been an excitel consumer for quite a while and used to tell my friends to buy excitel broadband if they were in need for an internet connection. After shifting houses, I bought excitel fiber and that was when the problems started occurring. The services would stay …

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Excitel Broadband – Poor speed and poor customer service

Reported By: Parul Saraswat Contact information: Excitel Broadband JAIPUR, RAJASTHAN I have been raising complaint regarding speed issue since 2 3 months but nobody is responding to the complaint. Generally all the complaint should get resolved within 48 hours but now they are not even picking the call. They are charging too much and service …

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Excitel Broadband – Wire stopped working in 3 months after new connection.

Reported By: KunalDutt Contact information: Excitel Broadband Five days ago my Internet stopped working I called for solution they said (local service provider) I’ll come tomorrow and fix it. Next day I call him again but he wasn’t came. After 2 days calling him again & again he came and said wire is damaged and …

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Excitel – Optical fiber not installed

Reported By: Mohit Bahri Contact information: Excitel Delhi I opted for Excitel fiber on 18th July 2020 and paid 2,000/-. Ticket Number : 3724666 Assigned to: Excitel Regional Partner Ticket Category: Infrastructure Change Case/Ticket Handler as of 17th October 2020 : Pragyan Jyoti (Also the senior Manager) They gave me time period of 2 weeks …

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Excitel Broadband – Not refunding security deposit of Router

Reported By: SaurabhM Contact information: Excitel Broadband Delhi I was so disappointed with their pathetic and poor services that i have to disconnect their connection. After disconnecting their services i returned their router device for which i paid Rs 2000 as a security deposit which was refundable. Router was returned on 1st Sep 2020 and …

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Excitel – unethical practice and not refunding the amount

Reported By: Akshay Adlakha Contact information: Excitel Ghaziabad, Uttar Pradesh I had applied for a broadband connection on the 7th of October 2020 and Excitel promised to activate it on the same day. They took Rs. 4, 500 through Paytm and I have the screenshot for the same. The connection never got activated and I …

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EXCITEL BROADBAND – INTERNET SPEED ISSUES

Reported By: Gurneet kaur raina Contact information: EXCITEL BROADBAND Delhi I have raised this issue multiple time but no apt response I received till data. All is done is creating dialup connection and checking but the speed still remains the same. I have a connection of 75mps but I don’t get speed more than 15 …

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Excitel – Payment Failed and amount not refunded

Reported By: Dhruv Singh Contact information: Excitel Gurgaon, Haryana Broadband bill payment has been deducted from credit card but plan not activated and neither payment has been refunded since more than one month 1)-I had made the following payment on 26 Aug 2020 at 00:08 Hrs for Rs2397.97:- Reeltime WFH 50 3 plus 1 Transaction …

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EXCITEL Broadband – No Service for Payment is made

Reported By: Kumar Manish Sinha Contact information: EXCITEL Broadband SAHIBABAD, Uttar Pradesh Hi Team, This is to bring to your notice that I renew my Internet Excitel broadband connection on 5th August 2020 (Excitel Fiber 6+3 300 4236 plan), for which I paid 4999 for plan on 4th August’2020. Since then I have logged multiple …

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Excitel broadband – No service, unable to address the issue

Reported By: Suryansh verma Contact information: Excitel broadband This is to bring to your notice that I just got a new connection of Excitel broadband on Saturday 20th June 2020 ( Reeltime 6+3 100 4236 plan), for which I paid 4999 for plan and 500 for installation. Since then I have logged multiple complaints of …

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