Souq.com FZ LLC
Dubai Internet City, Thuraya 2 Tower, Office 1902
Dubai
United States – 73000
Phone:
Phone: +971 4437 0900
Webpage:
uae.souq.com
Souq.com, Q-Express Reviews & Complaints Reported By: mohapatra.abhi Contact information: Souq.com, Q-Express Dubai, United Arab Emirates Order #1069575554858 Shipped by: Qexpress AWB: 5947500532769 This item was supposed t be delivered on 24th Oct. I called q-express customer service on 25th I was told there is a delay and will be delivered on 26th, on 26th …
Souq.com, Q-Express – Delivery of product ordered Read More »
Souq.com Reviews & Complaints Reported By: Srikanth.02 Contact information: Souq.com DUBAI, United Arab Emirates I had returned my device with order ID : 1070161957922 on Nov 2nd to claim my warranty( only 11 months passed for 2 years warranty). I have been following up very closely with SOUQ the return validation and processing. SOUQ tells …
Souq.com – Delay in processing under warranty device Read More »
Souq.com Reviews & Complaints Reported By: [email protected] Contact information: Souq.com Hi, I had purchased (9) perfume bottles from Souq as per order No. 1051595757184 – order date 22/11/2017. The order total was AED. 606/-, however my credit card was charged AED. 615/- although the shipping charges were free. Also it was mentioned that if I …
Souq.com Reviews & Complaints Reported By: Arshad Akhtar Contact information: Souq.com hii, I bought a Lenovo phab 2 – 32GB – 3GB RAM, phablet through souq.com on 15.11.2017 with following details, Order Number: 1096525822332 Shipment Number: 5949116050059 till yesterday phablet was working fine BUt it got Switched off previous night suddenly and after that it’s …
souq.com Reviews & Complaints Reported By: liz02 Contact information: souq.com Hi, I had ordered a pair of badminton shoes. My order number is 1087565197287, which was promised to be delivered today, 22/11/2017. However, upon not receiving any information on the delivery, i contacted the customer care and inquired about the delivery status. Only then did …
souq.com – did not inform me that product was not available – till delivery date Read More »
Souq.com Reviews & Complaints Reported By: Deepak Kohli Contact information: Souq.com dubai, United Arab Emirates souq.com Dear Team, I have placed my order (Vogue, Stackable Mirrored Shoe Cabinet – Walnut 5 cabinet) on 9th of November as per the call center and souq website I was suppose to get delivery on 11th November no email …
Souq.com Reviews & Complaints Reported By: Oninbea Contact information: Souq.com I purchased a Christmas tree cost 289aed expecting to recieved this item exactly what in the advertising says. Christmas tree without decors cost 150aed thats why i decided to get the 289aed with decors included. But when I received it nothing includes but only the …
Souq.com Reviews & Complaints Reported By: Fawaz Iqbal Contact information: Souq.com Dubai, United Arab Emirates I completely agree with the person’s complaint. My case has been even more simpler. I purchased a smartphone device (OnePlus 5 Phone) from Souq (Order ID: #1043144015338). Within weeks after purchase, The phone was giving me problems as it kept …
Souq.com – Oneplus 5 Mobile Phone – After Sales Service and Warranty Read More »
Souq.com Reviews & Complaints Reported By: Omar Anabtawi Contact information: Souq.com I tried to buy from this site twice. Once before they were purchased by Amazon, and it was horrible. the item was supposed to be delivered in one week, but right on the delivery date, they change the status to not available. I had …
Souq.com – customer service and the entire buying experience Read More »
Souq.com Reviews & Complaints Reported By: KBogle Contact information: Souq.com Dubai, United Arab Emirates Souq.com Hello, I ordered and paid for 2 of these, but only received one. I have filed a complaint online but have received no response in 2 weeks. Nothing. Do you have a customer service department? My customer number is M1FSCX. …
Souq.com – Gurin Renewable Wireless Mini Dehumidifier Read More »
Souq.com / Delay of the shipment Reviews & Complaints Reported By: Syed Aleem Contact information: Souq.com / Delay of the shipment Dubai, United Arab Emirates I believe you have good reputation in International business field, but sorry to say this.. your down-level product delivery persons will not support you in this regards, I booked by …
Souq.com Reviews & Complaints Reported By: Abid Abu-Tair Contact information: Souq.com Dubai, United Arab Emirates I bought a brand new phone from an associate website of Amazon, as a long in the tooth customer, I know that any new item is covered by a one year warranty, to horror and shock, I discovered that the …
Souq.com Reviews & Complaints Reported By: AnastasiiaSkr Contact information: Souq.com Please note, that I was waiting for 2 items since last week and was expecting to receive it in 3 days. After 5 days of waiting i start to follow up. Instead they just cancel the order and close my complain! Can you believe it! …
Souq.com Reviews & Complaints Reported By: rahid Jilani Contact information: Souq.com dubai, United Arab Emirates souq.com First of all I ordered for (caboki hair fiber, (black), I didnt receive caboki but instead i received a box of hair fiber by some name of (dexe)and thats also brown colour, and I open the box to check …
Souq.com – bad product quality and didnt received what i purchased Read More »
Souq.com Reviews & Complaints Reported By: Julietti Santoja Contact information: Souq.com Dubai, United Arab Emirates souq.com They were good with electronics, received the items all fine, no problems and watches (sometimes some delays but can also be earlier as depend on the seller). But other items don’t expect much… received a totally different item from …
Souq.com – Poor customer services, incorrect item received, items not received… Read More »
Souq.com Reviews & Complaints Reported By: Taranjeet aadis Contact information: Souq.com United Arab Emirates I bought a car last month from souq. The car delivered to us was in a broken condition with steering wheel wire broken, battery burnt. The next day I coordinated to return the product but souq as well as seller are …
Souq.com Reviews & Complaints Reported By: Madhu Kumbalath Contact information: Souq.com dubai, United Arab Emirates Dear Sir, I am very much disappointed to inform you that the package has not so far been received by me. I have paid full amount on 27th Jul and updated the delivery address online to deliver it in my …
Souq.com Reviews & Complaints Reported By: Neetha Arif Dasurkar Contact information: Souq.com Sharjah, United Arab Emirates Please note that I have not received the item I ordered which is a wall mounted cereal dispenser. What is delivered is a normal cereal dispenser and not as per the specification or brand what I ordered. Kindly arrange …
Souq.com – Wall mounted cereal dispenser from safenhand Read More »
Souq.com Reviews & Complaints Reported By: veronica boyo Contact information: Souq.com Dear Souq Order No: 1035199833841 Item: Huawei Mobile Phone Model: Honor 7 – 16GB – 4G LTE – SILVER Item Code www.souq.com Payment: Credit card Delivery Date: 17.05.2017 Returned date: 23.05.2017 * We again received item today 23.07.2017 @ 12 noon hrs. – initially …
Souq.com Egypt Reviews & Complaints Reported By: Aladdin2010 Contact information: Souq.com Egypt Dubai, United Arab Emirates Souq.com Dear sir/mam, I have placed an order of a mobile phone from Souq.com (Egypt) on Monday July 3rd 2017 with ID number: 4004114983742. I was informed that the expected delivery date is Sunday July 9th 2017. It is …